Cancellation and Reschedule Policy

Substitutions of attendee may be made at any time.

Cancellation and/or reschedule requests must be received in writing by email. You are responsible for ensuring that RAD Training Inc. receives your written request. RAD Training Inc. will reply with an email acknowledgement.

Attendees must cancel more than 20 business days prior to the course date to receive a full refund.

Cancellations 6 - 20 business days prior to the course date will be entitled to a 50% refund of the course fee.

Cancellations 5 or less business days prior to the course date, or failure to appear for the course, will result in forfeiture of the course fee.

RAD Training Inc. reserves the right to cancel or reschedule courses at any time. If RAD Training Inc. cancels or reschedules the course due to weather or unforeseen circumstances beyond the control of RAD Training Inc., you are entitled to a full refund of the training course only. RAD Training Inc. is not responsible for travel arrangements, travel fees, or any expenses incurred by you as a result of such cancellation. If RAD training Inc. cancels a course in which you are enrolled, you will be contacted at the email address you provided when registering, so please be sure to provide a valid email address.