Course Content

This 1-day course examines the dangers faced by professionals whose job responsibility includes but is not limited to interviewing clients and assessing medical, psychological, emotional and social information. Child Protection, Behavioral Health, Healthcare, and other Social Service workers will benefit from this course as it provides detailed insight into the potential for violence, both in the field and the office. This course uses specific case studies and videos to help you examine the criminal thought process and will teach you to successfully detect pre-attack indicators, read body language and link your mindset to your performance. Those attending will also be exposed to the benefits of self-care practices, to include wellness, stress relief, basic life-saving strategies to combat Burnout, Traumatic Stress and serious bodily injury.

• Violence in the office
• The dangers of home visits
• Verbal and non-verbal communication
• The predator mindset and pre-attack indicators
• The dangers of social media
• Maintaining a mental and physical peak
• Burnout and PTSD
• Dealing with critical incidents
• Self-care and stress management
• Basic trauma care

Cost: This is a customized course and the cost will depend on several variables. Please call us for more details and pricing or contact us